About Us

Dr. Luzilda (Lucy) Arciniega (she/her) and Dr. Melissa (Missy) Maceyko (she/her) are anthropologists and co-founders of Willing Observers. They provide professional services, including consulting, training, and coaching, and commentary on current affairs to help address the inequities that emerge from everyday, seemingly normative, practices. Together they bring over 30 years of experience on cultural awareness, differences, and competencies, diversity, equity, and inclusion, whiteness, race, gender, sexuality, and language.

Dr. Lucy Arciniega, PhD (she/her/ella)

Dr. Missy Maceyko, PhD (she/her)

  • Dr. Lucy C. Arciniega has over ten years of experience in the diversity, equity, and inclusion industry, having written her dissertation on the topic and trained by leading pioneers in the industry. Formerly, she served as Director, Diversity Equity & Inclusion at Salk Institute for Biological Studies. She co-founded Willing Observers with Dr. Melissa Maceyko to provide DEI strategies and services from an organizational culture perspective and is the co-creator of the Inclusive Culture Strategy Certificate and Diversity Certified Professional programs.

    Lucy is a scholar-practitioner on diversity and inclusion, having published academic articles in several peer-reviewed journals, as well as opinion editorials through her column, "Diversity in the Workplace," which was hosted from 2017 to 2019 by the American Anthropology Association, a professional membership organization with over 10,000 members. She also served as Managing Director at the National Diversity Council, a non-profit 501 (c) 3 organization, where she oversaw the NDC Index, an annual survey which measures organizational commitment to diversity and inclusion. In this role, Lucy designed the methodology for assessing the results of a 200+ question survey according to global diversity and inclusion best practices. She also designed the NDC Index Report to help companies use their survey results to create an efficient DEI organizational strategy that maximizes their investment in organizational change.

    Lucy has held positions in academia, including as a Visiting Assistant Professor in Business and Organizational Anthropology at Wayne State University. As a trained anthropologist, she has also used her cross-cultural perspective to bring key insights into customer service experience, management leadership strategies, and employee and team engagement dynamics through change management consulting.

    Lucy C. Arciniega received her Ph.D. and M.A. degrees in Anthropology from the University of California, Irvine. Her doctoral research on the diversity and inclusion industry received numerous awards, including the Wenner-Gren Foundation for Anthropological Research Grant. She lives in and works out of San Diego, California with her two cats Billy and Chicho.

  • Melissa (Missy) Maceyko is a full-time scholar-practitioner who focuses on the role that interpersonal conversations play in impactful DEI initiatives, effective social change, and political action, domestically and globally. She has published a work on these topics in academic peer-reviewed journals and in popular publications, including in Anthropology News, a newsletter hosted by the American Anthropology Association, a professional membership organization with over 10,000 members. Currently, she holds a consultant position with the National Diversity Council, a non-profit 501 (c) 3 organization. In this role, Missy served as Executive Director of the Allyship Center, where she designed and managed benchmarking and best practices research and created tailored training programs for organizations. She is the co-founder of Willing Observers and the co-creator of the Inclusive Culture Strategy Certificate and Diversity Certified Professional programs.

    Since completing her Ph.D. in 2016, Dr. Missy Maceyko has also held a position as a Lecturer in Anthropology, Linguistics, Gender Studies, and Political Science at California State University, Long Beach. In addition to teaching and mentoring, she has worked extensively on campus climate and public education initiatives and in 2021-2022 served as the Chair of the President’s Commission on the Status of Women. She also serves on the California State Board for the American Association of University Women in the role of co-chair of Public Policy where she works to set the organization’s social justice focused legislative agenda, assess candidates, develop education campaigns, and collaborate with partnering organizations and legislative advocates to write, sponsor, and pass meaningful legislation. As a trained linguistic anthropologist and political theorist, she has also used her highly interdisciplinary and cross-cultural perspective to work with international and domestic language and social justice movements, LGBTQIA+ and Women’s organizations, public education initiatives, policy watchdog groups, grassroots political organizations, and political campaigns.

    Dr. Missy Maceyko received her Ph.D. and M.A. degrees in Anthropology from the University of Virginia, focusing on Sociocultural and Linguistic Anthropology. She received M.A.s in General Linguistics and Anthropology from the University of Virginia and B.A.s in Political Theory and English Literature from Allegheny College. She also holds a certificate in Language Documentation from the University of California, Santa Barbara, and has worked to document and protect endangered languages in East Africa and Papua New Guinea. She is currently working on her book, which explores how small shifts in everyday communication can impact effectiveness in conflict resolution and social movements.